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Supervision Today has earned a reputation of being the one of the most effective supervision books because it blends traditional and contemporary topics, as well as theories and experiential skills. Known for its lively tone, it captures the latest in supervision literature and includes cases to invigorate any lecture. This edition includes new information on interviewing, employee loyalty, conflict resolution, and group development.
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Features
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- Offers a three-tier learning system–which (1) builds students’ knowledge, (2) checks for comprehension and then (3) focuses on application
- Guides readers through multiple levels of thinking to increase understanding
- Uses a variety of learning aids throughout each chapter such as comprehension checks, news flash segments, two application cases per chapter, key concept crosswords and more
- Covers contemporary issues facing supervisors such as workforce diversity, technology, globalization, and ethics
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Contents
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Part I: Defining Supervision and Supervisory Challenges
- Supervision Definitions
- Supervision Challenges
Part II: Planning, Organizing, Staffing, Controlling, and Decision-Making
- Planning and Goal Setting
- Organizing
- Staffing and Recruiting
- Controlling
- Problem Analysis and Decision Making
Part III: Motivating, Leading, Communicating, and Developing
- 8Motivating Followers
- Leading Followers
- Communicating Effectively
- Developing Groups
Part IV: Appraisal, Safety, Negotiation, Change, and Labor Relations
- Performance Appraisal
- Workplace Health and Safety
- Conflict, Negotiation, Discipline, and Politics
- Change Management
- Supervision and Labor
Postscript: Personal Development
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Book Details
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Author(s):
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ISBN
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9788131728055
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Pages
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480
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Imprint
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Pearson Education
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Binding
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Paperback
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© Year
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2012
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Weight
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0.850 Kg
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