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Higher Education Business and Economics Marketing

Logistics and Supply Chain Management: Strategies for Reducing Cost and Improving Service, 2/e

by

Martin Christopher

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INR 495.00

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In today's highly competitive global marketplace, the pressure on organizations to find new ways to create and deliver value to customers grows ever stronger. There is a growing recognition that it is through logistic efficiency and effective management of the supply chain that the twin goals of cost reduction and service enhancement can be achieved.

Enhanced by diagrams, case-studies and chapter summaries, Logistics and Supply Chain Management looks at the tools, core processes and initiatives to ensure businesses gain and maintain their competitive advantage.


Features

Shows the emerging discipline of supply chain management and how and why it takes the principles of logistics forward The idea of a service-driven logistics system based upon identified service priorities and a customer base segmented according to service requirements The many ways in which logistics management can impact on overall return on investment and ultimately, shareholder value Logistics performance indicators: the concept of competitive benchmarking and the principles behind balanced scorecard Globalization: structuring a global logistics network, outsourcing and the co-ordination of network partners The logistics implications of Just In Time (JIT) and how developments in information technology have been hamessed to access its power.

Contents

Logistics and competitive strategy The customer service dimension Measuring logistics costs and performance Benchmarking the supply chain Managing the global pipeline Strategic lead-time management Just-in-time and ‘quick response’ logistics Managing the supply chain Leading-edge logistics