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Higher Education Business and Economics Management and Organizational Behaviour

Business Organization and Management: Text and Cases, 1/e

by

Vijay Kumar Kaul

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Managers are people who steer organizations towards meeting their objectives effectively and efficiently. Modern-day managers need to understand contemporary issues in management to achieve these objectives. Spread over nine parts, this book addresses these issues in simple and student-friendly language, and explains concepts through rich diagrams and examples.


Features

· Business Insight boxes at the beginning and end of chapters for better understanding of concepts · Boxed items featuring interesting themes focusing on entrepreneurial challenges, global business implications, ethical and social considerations · A case study in each of the thirty six chapters · Large number of case examples from Indian companies such as Reliance Industries, Tata Motors, Genpact, ICICI Bank, Infosys, State Bank of India, Hero Honda, Tata Steel, etc.

Contents

Part I – Understanding the Environment of Business 1: Introducing Business and Economy 2: Dynamics of Business Environment -Globalization, Liberalization and Privatization 3: Global Business and Multinational Corporations - Rise of Multinational Corporations from Emerging Markets 4: The Business, Society and Ethics Part II – Entrepreneurial Opportunities in Business 5: Entrepreneurship and Innovation 6: Small Business and Franchising 7: Outsourcing: BPO and KPO 8: Information Revolution: Emergence of e-Commerce and e-Business Part III – Setting Up Operations 9: Setting up and Managing Business 10: Deciding Business Ownership Pattern, Size and Location 11: Operations: Designing and Producing Quality Products and Services Part IV – Marketing 12: Understanding Consumer and Building Relationship 13: Creating and Pricing Products 14: Promotion of products and Services 15: Physical Distribution, Wholesaling, and Retailing Part V – Money, Finance and Investment 16: Money, Finance and Financial Institutions 17: Financial Management 18: Securities Markets, Personal Finance and Investing Opportunities 19: Risk and Insurance Part VI – Human Resources 20: Human Resource Management and Labour Relations 21: Talent Management- Attracting and Retaining Human Resources Part VII – Management Process, Planning and Organizing 22: Understanding Management Process 23: Evolution of Management Thinking 24: Planning 25: Strategic Management: Planning and Growth Strategies 26: Decision Making Process and Creative Problem Solving 27: Organization Structure and Design: Creating Flexible Organization Part VIII – Directing and Controlling 28: Motivating Employees 29: Leadership: Vision to Transformation 30: Communications and Negotiation 31: Managerial Control and Techniques Part IX – Managing For Future 32: Contemporary Management Thinking 33: Strategic Change-Managing Change and Renewal 34: Knowledge Management and Learning Organizations 35: Managing Diversity and Culture 36: Corporate Governance